The Intergraph Process, Power & Marine support team has posted PV Elite 2017 Service Pack 1. This Service Pack is now available for download from Intergraph’s Smart Support System.

To access this Download from the Intergraph Smart Support:

1. Log on to Intergraph’s Smart Support web at https://smartsupport.intergraph.com/
2. Select View Downloads
3. Select PV Elite.
4. Select Service Packs and Fixes.
5. Select the download icon or the file link of the Hot Fix.

If you have trouble accessing this download or need further information, please send us an email us at support@ecedesign.com and we will be happy to assist you.

Note: This Service Pack does not require the installation of the previous Service Pack or Hot Fix.

PV Elite 2017 SP1 Items Resolved

• Updated PV Elite to correctly reference External Pressure Chart NFC-3 for material SB-466 H55.
• Fixed an issue in CodeCalc in which the software contained too many decimal values in the metric allowable stress for the second listing of material SA-193 B7. Input Processor
• Fixed an issue in PV Elite in which the software did not correctly import certain saddle data from a customized SaddleData.xls file. The issue has been resolved, and the software now uses the correct conversion factor for customized saddle data.
• Fixed an issue in CodeCalc in which the What’s New icon on the Help tab did not link to the correct file. The issue has been resolved, and the What’s New in PV Elite and CodeCalc document now displays when you click the icon. Fixed an issue in CodeCalc in which importing nozzle data from PV Elite in the WRC 107/537 and WRC 297 modules caused the software to crash. The issue has been resolved and the Import Nozzle Data from PV Elite field now works correctly in the software.
• Fixed an issue in CodeCalc in which the software displayed an incorrect label for operating loads when performing an FEA analysis for WRC 107/537 & WRC 297 nozzles. Previously when you selected FEA in the Analysis Type field for WRC modules, the software did not update the Loads tab to indicate where to enter operating loads. The issue has been resolved, and the software now renames the Expansion section to Operating when you perform an FEA analysis.
• Fixed an issue in PV Elite in which the diagram on the Saddle Dialog displayed an incorrect designation for the Height of Web at Center. The issue has been resolved and the diagram no longer displays the Height of Web at Center designation.
• Fixed an issue in CodeCalc in which the software encountered an error when trying to load the structural data while performing a leg calculation. Previously, when you selected AISC Member Designation on the Vessel Leg tab, the software could not open the Structdata.txt file. The issue has been resolved and the software now opens the file so you can select a structural shape for legs.
• Fixed an issue in PV Elite in which the software did not retain PD5500 as the Tubesheet Analysis Method when analyzing a tubesheet. Previously, if you selected PD5500 as the Tubesheet Analysis Method and then closed and reopened the Heat Exchanger Tubesheet Input dialog, the software reset the Tubesheet Analysis Method to ASME. The software has been updated to retain your selection for Tubesheet Analysis Method.
• Fixed an issue in PV Elite regarding the Nozzle to Shell Groove Weld Depth limit. Previously, if you had a child nozzle attached to a parent nozzle, the software limited the Nozzle to Shell Groove Weld Depth to the thickness of the shell, even if the parent nozzle was thicker than the shell. The software no longer limits the weld depth based on the shell alone, but determines the limit based on the thickness of the element/detail to which the nozzle is attached.
• PV Elite no longer limits the nominal bolt diameter when you select User Root Area for Type of Threads on the Basering Dialog.
• Fixed an issue in PV Elite in which the software did not calculate the flange small end hub thickness for nozzles selected from the ANSI metric nozzle database. Previously, the software displayed calculations for the flange small end hub thickness for nozzles analyzed using Imperial units but did not display the calculations when analyzing using metric units.
• Fixed an issue in PV Elite in which the CrateRD field was incorrectly active on the API 579 Dialog when performing a Part 5 analysis according to the MAWP Approach. The CrateRD field only applies to the Part 5, Thickness Approach, so it was made inactive for the MAWP Approach to eliminate confusion.
• Fixed miscellaneous issues related to API 579 analysis:
• The tam_prev field now allows you to override the calculated value in remaining life calculations.
• Supplemental load values now correctly progress through the analysis.
• The software now correctly calculates the sum of the points for PTR data.
• The Rerated MAWP, Circumferential [MAWPrC] calculation now uses the correct tam value.
• Fixed an issue in PV Elite in which the software did not calculate the hydrostatic head pressure for the last element of a model with a skirt that was completely filled with liquid. The issue has been resolved and the software now calculates the hydrostatic head pressure for all elements in the model.
• Fixed an issue in PV Elite in which the software calculated an out-of-range value for the allowable compressive stress for certain vessels according to ASME VIII, Division 2. Previously, when analyzing a tubesheet according to ASME VIII, Division 2, if the shell side was in compression and the tubesheet material was not carbon steel, the software calculated a very high value for the allowable shell compressive stress. The issue is resolved and the software now calculates an allowable compressive stress value in the appropriate range.
• Fixed an issue in PV Elite in which the software incorrectly calculated the value for the longitudinal moment for lugs on a horizontal vessel. Previously, the software calculated the longitudinal moment by multiplying the values of the longitudinal shear and the Height from Bottom to Center of Hole (h). The software has been updated to calculate the longitudinal moment by multiplying the values of the longitudinal shear and the Offset from Vessel OD to Center of Hole (off).
• Updated PV Elite to no longer use the Radial Top Plate Width value when calculating the required thickness of the gusset plate. The software has been updated to use the Average Gusset Plate Width value in the Required Gusset Plate Thickness calculations on the Basering Calculations report
• Fixed an issue in which PV Elite did not produce a Conical Section output report for models with a flange-cone-flange assembly. The software now creates the Conical Section output report for all models with a conical element.
• Updated PV Elite by removing the Required Area for Each Bolt, Based on Max Load and Area Available in a Single Bolt (Corr) calculations from the Basering Calculations output report when Neutral Axis Shift Method is selected for Method for Thkness Calc. and Analyze is selected for Basering Design Option.
• Fixed an issue in PV Elite in which the software displayed a different vessel weight on the Lifting Lug Calcs: Lift Lug and Element and Detail Weights output reports.
• Fixed an issue in PV Elite in which the software incorrectly calculated the value for Distance from Edge of the Head to the Edge of Nozzle or Pad L for certain nozzles on the Nozzle Calcs report.
• Fixed an issue in CodeCalc in which the Append Results icon did not function properly. Previously when you clicked Append Results, the software did not append the full output report. The issue is resolved and the software now includes the complete output report when performing the append function.
• Fixed an issue in CodeCalc in which the software showed an incorrect required thickness value in the external pressure calculations for a cone. Previously, the software calculated an incorrect TCA value in the Results for Maximum Allowable External Pressure section of the Conical Analysis report. The issue has been resolved and the software now displays the correct thickness value for cones.
• Fixed an issue in PV Elite in which the Area Available in Welds section of the Nozzle Calcs report displayed an incorrect substitution value for Wp. The software now correctly displays the Weld Leg at Pad OD value from the Nozzle Dialog as the Wp substitution value.
• Updated PV Elite to no longer use the Radial Top Plate Width value when calculating the required thickness of the gusset plate. The software has been updated to use the Average Gusset Plate Width value in the Required Gusset Plate Thickness calculations on the Basering Calculations report.
• Updated PV Elite by removing a warning on the Internal Pressure Calculations report that indicated the user-defined MAWP was greater than the computed MAWP for TEMA tubesheets. The warning is not applicable to the TEMA code and no longer displays when you analyze a TEMA tubesheet.
• Fixed an issue in PV Elite regarding the calculation of the vessel weight for vessels with sump heads and sump flanges. Previously, when your vessel contained sump heads or nozzles, PV Elite calculated differing values for the Fabricated Weight on the Element and Detail Weights output report and the Total Vessel Weight (No Liquid) on the Lifting Lug Calcs: report. The software has been updated to correctly calculate the same vessel weight in both instances.
• Fixed an issue in which PV Elite used incorrect load values for conical calculations on the Conical Section report for vessels with a skirt connected to a cone. The issue has been resolved and the software now performs the conical calculations with the correct load values

Please note that the complete document can be found on Smart Support.

The Intergraph Process, Power & Marine support team has posted TANK 2016 Service Pack 1. This Service Pack is now available for download from Intergraph’s Smart Support System.

Note from author:

TANK 2016 should have been the correct title, this was incorrectly specified as TANK 2017.  Cheers

To access this Download from the Intergraph Smart Support:

1. Log on to Intergraph’s Smart Support web at https://smartsupport.intergraph.com/
2. Select View Downloads
3. Select TANK.
4. Select Service Packs and Fixes.
5. Select the download icon or the file link of the Hot Fix.

If you have trouble accessing this download or need further information, please send us an email us at support@ecedesign.com and we will be happy to assist you.

Note: This Service Pack does not require the installation of the previous Service Pack or Hot Fix.

TANK 2016 Items Resolved

• Fixed a units conversion error when changing units from ENGLISH to MM or SI that resulted in nozzles on a tank roof displaying as floating above the roof.
• Fixed an issue in which the software was unable to calculate results for certain seismic analysis calculations for API 650 tanks. Previously, NaN (not a number) displayed as the result for certain calculations on the Seismic Analysis Results report. The issue has been resolved and the software now calculates and displays numeric results for all seismic analysis calculations.
• Fixed an issue in which the software incorrectly used the un-corroded thickness value of the shell course in the hoop stress calculations. The software now uses the corroded thickness value to calculate the Total Combined Hoop Stress per E.6.1.4-6 and the Hoop Stress values in the Hoop Stress versus Allowable Stress section of the Seismic Analysis Results report.
• Fixed an issue in which the unit labels for the Rafter Details from Tank Center on the Roof Evaluation/Design & Appendix F report did not reflect metric units.
• Fixed an issue in which the software displayed no warning when the walls of a tank did not meet the minimum thickness requirements of API 620. The software now displays a warning on the Internal Pressure Calculations report when tank walls do not meet API 620 minimum thickness requirements.

Please note that the complete document can be found on Smart Support.

All,

PV Elite 2016 Service Pack 1 (Version 18.00.01.0000) has been released and can be found on the Intergraph Smart Support Website.

To download the Service Pack:

1. Logon to Intergraph’s Smart Support System at https://smartsupport.intergraph.com.
2. Select the View Downloads tab.
3. Select PV Elite.
4. Select Service Packs and Fixes.
5. Select the download icon or the file link of the Service Pack.

If you have trouble accessing the Service Packs, need further information or a log on for Smart Support, please contact ECE Design.

PV Elite 2016 Service Pack 1: Revisions in PV Elite and CodeCalc 2016, SP1

User Interface/Graphics

• Fixed an issue in CodeCalc in which you were unable to select a material from the PD 5500
  material database when performing an Annex G nozzle analysis. Previously in the WRC 297
  component, if you selected PD 5500 Annex G on the WRC 297 tab, the software did not
  update with your material selection in Vessel Material. The software now properly updates the
  material properties when changing the selection in Vessel Material.
• Fixed an issue in PV Elite in which the software did not properly plot a child nozzle. Previously,
  the software did not properly plot child nozzles when the parent nozzle was a hillside nozzle.
  The issue has been resolved and the layout angle of a child nozzle is properly plotted on a
  parent hillside nozzle.
• Fixed an issue in PV Elite in which the layout angle of a nozzle did not accurately display on the
  Quick Results dialog. Previously, when you entered a value in Layout Angle on the Nozzle
  Input/Analysis dialog, the layout angle value remained 0 on the Quick Results dialog. The
  issue has been resolved, and the correct nozzle layout angle displays on the Quick Results
  dialog.
• Fixed an issue in PV Elite in which the software did not graphically display reinforcing pads for
  certain vessel leg types. Previously, when you created vessel legs with reinforcing pads in
  which the Section Identifier option was a Single Angle type, the pads did not graphically
  display on the 3D model. The issue has been fixed, and reinforcing pads display on the 3D
  model for all leg types.
• Fixed an issue in PV Elite in which the software reset inputs for certain fields on the Heat
  Exchanger Tubesheet Input dialog. Previously, when you entered data in Tube Weld Joint
  Type and Allowable Joint Load Method on the Tube Data tab of the Heat Exchanger
  Tubesheet Input dialog, the software reset the data if you accessed the Spherical Cover /
  Backing Ring tab. The issue has been resolved, and the software retains user inputs
  throughout building the vessel.
• Fixed an issue in PV Elite in which the software did not allow you to model legs with a certain
  shape type. Previously, when you selected a leg in which the Section Identifier field contained
  an Unknown Shape type, the software encountered an error when attempting to close the Leg
  Dialog. The issue has been resolved and the software models legs of any type.
• Fixed an issue with opening certain PV Elite files. Previously, PV Elite would crash when you
  attempted to open a *.pvdb file by double-clicking it from Windows Explorer. The issue has
  been resolved, and you can now open .pvdb files using the double-click method.

Material Updates

• Fixed an issue in PV Elite in which there was an incorrect allowable stress value for a material
  listing. Previously, the 1968 version of the material database contained an incorrect allowable
  stress value for material SA 516 Grade 55 Listing 1. The issue has been resolved and the
  database contains the correct allowable stress value.

Calculations/Analysis

• Fixed an issue in PV Elite in which the software did not calculate the correct weight of lining on
  a cone. Previously, if you added lining to a cone, the software calculated the same weight for
  the lining, regardless of the lining specifications. The software now properly calculates the
  weight of lining on a cone according to the designated specifications.
• Fixed an issue in PV Elite regarding an incorrect nozzle geometry limit for WRC 297 nozzle
  analysis. Previously, when analyzing a nozzle per WRC 297, the software incorrectly generated
  a warning when the Dn/Tn ratio value was less than 20. Per the bulletin, the Dn/Tn ratio cannot
  be less than 10. The software has been updated to accurately reflect the Dn/TN ratio warning.
• Fixed an incorrect internal pressure calculation in PV Elite. Previously, the software incorrectly
  calculated the head design pressure for Type 2 jacketed vessels. The software has been
  updated and correctly calculates the head design pressure as the sum of the design internal
  pressure and jacket external pressure.
• Fixed an issue in PV Elite regarding nozzle properties for a nozzle connected to another nozzle.
  When a nozzle is connected to another nozzle the child nozzle should inherit the properties of
  the parent nozzle. Previously, when a child nozzle was connected to a parent nozzle, the child
  nozzle inherited the external corrosion allowance value from the parent shell and not the parent
  nozzle. The issue has been resolved, and the child nozzle inherits the appropriate properties
  from its parent nozzle.
• Fixed an error that occurred in PV Elite when analyzing a U-Tube heat exchanger. Previously
  during the analysis of certain U-Tube heat exchangers, an issue with MAWP calculations
  caused an unexpected error and the analysis was aborted. The issue has been resolved.
• Fixed an issue in PV Elite in which the software calculated different values for the MAWP and
  MAPnc (maximum allowable pressure new and cold) under certain conditions. For example,
  when a vessel has a temperature of 20°C and no corrosion, the MAWP and MAPnc of the
  vessel flange should be the same, though the software calculated different values. The issue
  has been resolved.
• Updated PV Elite to calculate the weight of saddles more accurately. Previously, PV Elite did
  not consider the size of the ribs when calculating the weight, causing the software to
  overestimate the saddle weight by approximately 30 percent. The software has been updated
  and PV now considers the different sizes of the ribs to determine a more accurate saddle
  weight.
• Fixed an issue in PV Elite by removing the units from the Thickness Correction Factor Ce per
  EN 13445 value on the Fatigue Analysis report. Previously, the thickness correction factor
  value displayed with a unit of measure, but based on paragraph 17.6.2.1 of EN 13445, the
  thickness correction factor (Ce) does not have a unit of measure. The issue has been resolved.
• Fixed an issue in PV Elite in which the software incorrectly calculated the channel side MAWP
  of a stepped tubesheet heat exchanger. The issue has been resolved and the software now
  correctly uses the tubesheet bending stress to determine the channel side MAWP.
• Fixed an issue in PV Elite in which the software did not consider user-defined values for the
  Weight/Piping Dialog for a certain case. Previously, when you selected HydroTest Case on
  the Weight/Piping Dialog, the software did not apply the user-defined values in the Load
  Combination Results for Q + Wind equation on the Horizontal Vessel Analysis (Test)
  report. The issue has been resolved, and the software includes the user-defined weight and
  piping values for all cases.
• Updated PV Elite to analyze large nozzles governed by external pressure according to ASME
  Section VIII, Division 1 Appendix 1-7. If you select Use 1-10 in ASME Large Nozzle Calc
  Options on the Load Cases tab, when the software analyzes a large nozzle governed by
  external pressure, the software automatically analyzes the nozzle according to Appendix 1-7 as
  well. A new Reinforcement Areas for Large Nozzle (Per App 1-7(a)) section displays on the
  Nozzle Calcs report and the Quick Results Dialog for the applicable nozzles.
• Fixed an issue in PV Elite in which the software used the wrong MAWP value to determine the
  MDMT of channel shells when designing a heat exchanger. Previously, if you selected Use
  MAWP to Calculate MDMT on the Configuration dialog and entered values in the User
  Defined MAWP fields on the Tubesheet Type and Design Code tab of the Heat Exchanger
  Tubesheet Input dialog, the software incorrectly used the calculated MAWP instead of the
  user-defined MAWP in MDMT calculations. The issue has been resolved, and the software
  correctly uses the user-defined MAWP values in applicable calculations.
• Fixed an issue in PV Elite which the software did not use the hub thickness when calculating
  the area for the nozzle wall of hub type nozzles. Previously, when calculating the Area
  Available in Nozzle Projective Outward [A2] calculation on the Nozzle Calcs report, the
  software used the Actual Thk value instead of the Hub Thickness value from the Nozzle
  Input/Analysis dialog. The issue has been resolved and the software now uses the correct
  thickness value for the area calculations.
• Fixed an issue in PV Elite in which the software incorrectly calculated the hydrostatic test
  pressure calculations for UG 99(c). Previously, the software incorrectly ignored the hydrostatic
  head value in the hydrostatic pressure calculations. The issue has been resolved and the
  Internal Pressure Calculations report displays the correct pressure results in the Hydrostatic
  Test Pressure Results section.
• Fixed an issue in PV Elite in which the software used an incorrect fmin value when calculating
  the tube-to-tubesheet joint stress for welded joint types according to EN-13445-3. The issue
  has been resolved and the software now uses the minimum of the allowable tube stress and the
  allowable tubesheet stress to determine the correct fmin value.
• Fixed an issue in CodeCalc in which the software selected the incorrect value for Intermediate
  Value [k] for a cone analysis. The software is to select the maximum of two values (a
  calculated value and 1), but previously, would occasionally incorrectly select the minimum of
  the two values. The issue has been resolved.
• Fixed an issue in PV Elite in which the software incorrectly calculated a value in the formula for
  determining the credit height of certain nozzles. Previously, the software incorrectly calculated
  the value of L in the Credit Height for each Nozzle Outside formula on the Nozzle Summary
  report. The issue has been resolved and the software now correctly calculates the L value.
• Fixed an issue in CodeCalc in which the software incorrectly calculated the membrane stress at
  the long-side corner of a rectangular vessel when you select A2 in Figure Number for Type of
  Vessel. The issue has been resolved and the software correctly calculates the final value of
  Membrane Stresses at Long-side Corner on the Rectves Analysis output report.

Output Reports

• Updated CodeCalc to reference Table UG-79-1 for percentage elongation calculations.
  Previously, the Nozzle Analysis report referenced section UHA-44 for equations used to
  calculate forming strains. With the update to the ASME code, those equations were moved to
  Table UG-79-1. The software now references the correct location of those equations.
• Fixed an issue in PV Elite in which an output report contained an incorrect note. Previously, the
  software contained differing notes identifying the controlling case for the Axial Load on the
  Baseplate calculation on both the Open Leg Check, (Operating Case) and Open Leg Check
  (Filled w/Water) output reports. The issue has been resolved and the Wind + Empty case is
  noted as the controlling case for the calculation on both reports.
• Fixed an issue in PV Elite in which a nozzle equation for EN 13445 did not display properly on
  the Nozzle Calcs report. Previously, the nozzle equation, Credit Distance along the Shell per
  9.5.1 did not include the second condition for calculating a minimum value for this credit. The
  software has been updated to display both conditions for the equation.
• Fixed an issue in PV Elite in which an output report displayed the incorrect element governing
  the vessel MAWP. Previously on the Internal Pressure Calculations output report, for certain
  cases the software correctly calculated the governing MAWP value, but attributed it to the
  incorrect element. The issue is now resolved, and the software correctly displays the element
  which governs the vessel MAWP.
• Fixed an issue in PV Elite in which the software incorrectly calculated the required thickness of
  a shell welded to a flat head. Previously, when calculating the required thickness of a shell
  welded to a flat head, the software incorrectly doubled the value of the corrosion allowance.
  The issue has been resolved and the software correctly calculates and displays the required
  thickness of the shell element in the Element Required Thickness and MAWP section of the
  Internal Pressure Calculation output report.
• Fixed an issue in PV Elite in which the calculated value of the shell MAWP did not match the
  formula displayed on the output report. Previously, the software correctly ignored the user-
  defined joint efficiency value when calculating the shell MAWP according to the rules of UG-34
  sketch (h), though the value still displayed in the formula on the Internal Pressure
  Calculations output report. The issue was resolved by displaying a note on the Internal
  Pressure Calculations report indicating that user-defined values display in the formula;
  however, they are ignored in the calculation, and the final result is properly calculated according
  to the rules of UG-34 sketch (h).
• Fixed an issue in PV Elite in which the software incorrectly switched the allowable stress values
  for certain load cases when analyzing vessel legs for EN 13445. Previously, when analyzing
  vessel legs for the EN 13445 code, the software incorrectly switched the allowable stress
  values for the Operating and Filled w/Water cases. The problem has been resolved and you
  can verify the correct allowable stress values on the Leg Check, (Operating Case) and Leg
  Check, (Filled w/Water) output reports.
• Updated the nozzle/clip design pressure output string on an output report in PV Elite. Updated
  the Input Echo report to display the full name of the Nozzle/Clip Design Pressure options
  from the Load Cases tab.
• Fixed an issue in PV Elite in which the software displayed the incorrect result for the Factor for
  Pressure Effect on Tubes – Equation 13.9.3-5 calculation. The EN TS Calc output report
  displayed the correct formula for the calculation but the final result was incorrect. The issue has
  been resolved.
• Fixed an issue in PV Elite in which asterisks displayed instead of numbers for figures too large
  to display on output reports. The issue was resolved by displaying large figures in scientific
  notation.

For our users who have both CAESAR II 2016 and FEATools V2.0, there is a utility that allows FEATools to read the 2016 *.c2 file format.  Previously, FEATools V2.0 only worked with CAESAR II 2014, but now this tool can be used for both 2014 and 2016.  When FEATools V3.0 releases, this compatibility patch will not be necessary.  However during that interim period, how to download and install this hotfix is detailed below:

To download this hotfix:

1.  Visit https://smartsupport.intergraph.com/ and click View Downloads.
2. Then, select FEATools>Service Packs and Fixes> FEATools for CAESAR II.
3. Download and extract the FEATools 2.0, DLL Switcher Hotfix (FEAToolsV2_CII2016.zip), which includes a PDF file containing instructions for download and installation.

After you have downloaded FEAToolsV2_CII2016.zip, Here’s the rest of the instructions on how to install.

1. Unzip the zipped file to a new folder.  The folder will be named Update-FEATools-V2 for CII2016.
2. Inside this folder, copy the contents of the directory to C:\Program Files (x86)\PRG\ICAS2015.  You should copy and replace the following items:
   1. C2Zip_CIIV7.dll
   2. C2Zip_CIIV8.dll
   3. CII_Translate_CIIV7.dll
   4. CII_Translate_CIIV8.dll
   5. FEATools V2 + CAESAR II Switcher.bat
   6. ToolkitPro1640vc110U.dll
3. Make sure you are overwriting the contents of C:\Program Files (x86)\PRG\ICAS2015, and not just placing the folder in that directory!
4. To enable the switch for FEATools V2.0 to work with CAESAR II 2016, click on FEATools V2 + CAESAR II Switcher.bat.
5. You will be greeted with a windows command prompt that asks the following:
   1. Would you like to use FEATools V2.0 with CAESAR II 2014 or CAESAR II 2016? Select (8) for CAESAR II 2016 or (7) for CAESAR II 2014:
6. Press 8 on your keyboard to select 2016, and press enter.  The next prompt should read:
   1. You are now ready to use FEATools V2.0 with CAESAR II 2016.  Press any key to continue…
7. Press any key to close the command prompt.  That’s it!  Now when you open up FEATools V2.0, the program will be compatible with a CAESAR II 2016 file type.

Note:  The text of the FEATools CAESAR II Translator will still say 7.00 for the *.c2 file type selected.  However, the program will work with a CAESAR II 2016 filetype (which is version 8.00).

 Comments or concerns getting the compatibility patch to work?  Contact support.ecedesign.com for assistance.

Best Regards,